Do You Ship Internationally?
Yes, I ship worldwide with FedEx International Priority service.
How Long Will It Take To Get My Package?
Approximate delivery time: Europe - 1 business day, USA, Canada - 1-2 business days, Australia, Asia - 2-3 business days
Can I track my order?
Yes, you will receive tracking number after your order is shipped.
How do I know that my order was shipped?
I will send you a shipping notification email.
Do I need to sign up for an account to shop at ancyshop.com?
I didn’t receive my order. What to do now?
You have to receive your order 1-4 days after than your shipping notification email was sent. Please call FedEx with the tracking number that you received in e-mail.
What Payment Methods Are Accepted?
PayPal and credit/debit card payment.
Fees, taxes, duties
International customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries. We are not responsible for any additional charges that can arise during importing items from Ancyshop to your country.
Do you refund shipping costs?
I refund your original shipping cost, but you will be responsible for paying for your own shipping costs for returning your item.
How do I return an item?
If the item is not worn, you have 14 days from the purchase to replace or send them back.